Last updated: October 17, 2016
Your privacy is important to Saje Natural Business Inc. (hereinafter referred to as “Saje Natural Wellness”). This Policy explains how Saje Natural Wellness collects, uses, discloses, and retains your information.
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number or email address.
How Saje Natural Wellness Collects Your Personal Information - You may be asked to voluntarily provide your personal information to Saje Natural Wellness anytime you are in contact with Saje Natural Wellness, including when you purchase products or services from Saje Natural Wellness through retail stores, pop-ups, events, seminars, or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Saje Natural Wellness’ websites.
For example, when you purchase products or services from Saje Natural Wellness (including at an Saje Natural Wellness retail store, pop-up, events, seminars, or through the Saje Natural Wellness website), when you create or manage an account with Saje Natural Wellness (including a user account for Saje Natural Wellness website), when you send us an email, when you register or subscribe for Saje Natural Wellness' newsletters or promotions, or participate in Saje Natural Wellness’ promotions, sweepstakes, contests, or surveys, and when you contact Saje Natural Wellness' Customer Experience, Saje Natural Wellness (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, Saje Natural Wellness may retain your purchase history from both retail stores and Saje Natural Wellness' websites.
You might also provide Saje Natural Wellness with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Saje Natural Wellness' websites. Please ensure that you have the consent of other persons before you provide their personal information to Saje Natural Wellness.
How Saje Natural Wellness Uses Your Personal Information - Saje Natural Wellness uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Saje Natural Wellness' products and services and to provide you with Customer Experience services, (b) to provide you with information regarding Saje Natural Wellness' announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Saje Natural Wellness' relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Saje Natural Wellness' products, services and advertising.
Saje Natural Wellness may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Saje Natural Wellness and your use of Saje Natural Wellness' websites and services.
Saje Natural Wellness may combine your personal information collected through various sources, including information collected at Saje Natural Wellness' retail stores and through Saje Natural Wellness’ websites, and information obtained from other sources.
Saje Natural Wellness also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
Saje Natural Wellness may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
Saje Natural Wellness' websites, online services, email messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Saje Natural Wellness to improve products and services, advertising, customer communications and the shopping experience.
For example, Saje Natural Wellness may use information collected through cookies and similar technologies to recognize the user of Saje Natural Wellness' websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Saje Natural Wellness' websites.
The foregoing information may be collected directly by Saje Natural Wellness or by its third party service providers.
Third Party Analytics and Similar Situations
Saje Natural Wellness collects transactional information and browse behavior on our website. Saje Natural Wellness may use such information to offer you recommendations for products and services that are relevant to your interests. Saje Natural Wellness uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Saje Natural Wellness shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
Social Networking and Similar Situations
Disclosure of Personal Information
For example, Saje Natural Wellness engages service providers to help operate Saje Natural Wellness' websites, advertising, and email services and to analyze information collected through the websites, advertising, and email (including through cookies and other similar technologies).
Retention, Location, and Protection of Personal Information
Saje Natural Wellness employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While Saje Natural Wellness uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Saje Natural Wellness cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help Saje Natural Wellness maintain the accuracy and completeness of your information (including your Saje Natural Wellness website account information) by notifying Saje Natural Wellness of any changes to your personal information. You may update your Saje Natural Wellness website account information through Saje Natural Wellness' websites.
You may request access to your personal information and information about Saje Natural Wellness' collection, use, disclosure, and retention of that information by sending your request to Saje Natural Wellness' Chief Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children — Saje Natural Wellness does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact Saje Natural Wellness' Chief Privacy Officer at one of the addresses noted below if you believe that Saje Natural Wellness has unintentionally collected personal information from a child under 13 years of age. If Saje Natural Wellness learns that it has inadvertently collected the personal information of a child under 13 years of age, Saje Natural Wellness will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Saje Natural Wellness may use and disclose your personal information to administer and process your application for employment with Saje Natural Wellness and related matters.
Unsubscribing to Marketing Provided by Third Parties
From time to time Saje Natural Wellness may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information Saje Natural Wellness received from you offline and online. If you do not want Saje Natural Wellness to share your personal information with third parties for their marketing purposes you may notify us in writing at Customer Experience - #500 - 88 East Pender Street, Vancouver, BC, V6A 3X3, or by contacting us at firstname.lastname@example.org. Please follow the instructions provided to you by third parties to unsubscribe from their messages.
California Users: Your California Privacy Rights
California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt-out of such information sharing. Saje Natural Wellness has such a policy in place. The Section titled "Unsubscribing to Marketing Provided by Third Parties", outlines how you can opt-out of having your information shared for such purposes, in accordance with such laws. In addition to reviewing that Section, if you wish to find out about any rights you may have under California Civil Code section 1798.83, you may notify us in writing at Customer Experience - #500 – 88 East Pender Street, Vancouver, BC V6A 3X3 or contacting us at email@example.com. For the avoidance of doubt, these opt-out options are available for all users and are not limited to Californian users.