I received the Aroma Om as a gift, and have only used it a handful of times since I received it. I recently started using it again every night, but it just completely stopped working today. I've cleaned it as instructed in the user manual, so I do not know what is wrong with it. As described by another user, it seems as though it is plugged because the steam is not shooting up like it used to when it was functioning properly. Also, a side note: I have only ever used Saje essential oils. I do not recommend the Aroma Om!!! I am SOOO disappointed because I was really started to get into a nightly routine diffusing the pure lemon essential oil.
Surrey, British Columbia, Canada