Super sad this product isn't working for me. My mom got me this as a gift and worked for probably about six months and now it has started to work for about a minute and then shut off. Have wasted a ton of oil now and don't love the idea of having to rebuy a different one. But please don't think all their diffusers are like this if you're looking into them, I think it's just maybe a design or manufacturing flaw with this one in particular. My whole family has them, but all different models and have no problems. Definitely suggest one of their diffusers and their other oils/products just not this one in particular.