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Please allow 1–5 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays, or holidays.

Regular Shipping

Shipping Method	Costs*	Shipping Time
Standard Shipping	FREE	Order by Dec 10 1 - 5 Business days Rural & remote areas may take an additional 3 days.
Expedited Shipping	$30	Order by Dec 17 1 - 3 Business days P.O. Boxes, Rural & remote areas are excluded.
Expedited International	$35	Order by Dec 11 7 - 28 Business days P.O. Boxes excluded.

Shipping Method

Costs*

Shipping Time

Standard Shipping

FREE

Order by Dec 10

1 - 5 Business days
Rural & remote areas may take an additional 3 days.

Expedited Shipping

$30

Order by Dec 17

1 - 3 Business days
P.O. Boxes, Rural & remote areas are excluded.

Expedited International

$35

Order by Dec 11

7 - 28 Business days
P.O. Boxes excluded.

*Note: Hand Sanitizers, Select Home Cleaning Products, Room Sprays and the Aroma Aurora are eligible for ground shipping only.

*Note: International shipping is currently experiencing delays due to geopolitical disruptions. Your package will be processed by our team and then handed off to the carrier. Once with the carrier, it can take 7–28 business days to be processed through customs, transferred to the local carrier, and delivered.

*During checkout, you will see the total price, including taxes, shipping, and handling charges, in U.S. dollars before you place your order. Your credit card will be charged in U.S. dollars according to the charges displayed during checkout.

Returns

New or gently used formulations that do not support your wellness needs can be refunded with the original receipt within 30 days of in-store purchase or within 30 days of delivery for online orders. To help reduce waste, we do not accept returns on previously used functional diffusers.

Refunds are issued to your original method of payment or as store credit via e-gift card. To start a return, contact our Customer Experience team by phone at 1-877-275-7253 or Email Us

Gifting Saje This Holiday Season?

We’ve got you covered. Purchases made between October 29, 2026 and December 24, 2026 are eligible for return until January 31, 2027. All other terms of our Formulation and Diffuser Guarantee policies remain in effect.

Gift Cards

Shipping

Regular Shipping

Returns

Gifting Saje This Holiday Season?

Contact Us Below